[إيليا]

Saudi Telecom Company (STC)

Saudi Telecom is determined to deliver results on their journey to become a Customer centric and Competitive Company that their Customers will choose over the competition, Investors will confidently invest in, and Employees will be proud to work for. They are working to become a company where staff and managers are a confident TEAM working together to deliver what the customers want, need and expect.
Saudi Telecom since its establishment in 1998 has delivered a range of positive results that have delivered a better service to more customers. This has been achieved through an ambitious Transformation & Restructuring Program compound with an extensive expansion of their network and infrastructure.
By the end of 2002, the Saudi Government announced that 30% of Saudi Telecom Shares will be released for sale to Saudi citizens & organizations; Saudi citizens (20%), General Organization of Social Insurance (GOSI) (5%), and Pension Fund Organization (5%). By the end of the subscription period, requests for shares exceeded the number offered by 3.5 times. This is a clear indication that Saudi people are confident of Saudi Telecom’s success and trusts in its future. The General Assembly Meeting of Saudi Telecom new shareholders held at the end of April 2003, elect new board members for the first time.
Product & Services
1) At Alhatif are working to fulfill their customers' aspirations by offering a basket of diversified telephone services and aiming to achieve world class quality and customer care while adhering to their community customs and traditions.Alhatif landline phone service is the main service offered by Alhatif. The landline services operates through a huge and complex network of fiber optic and copper underground cables that covers the whole Kingdom and extends globally via armored submarine cable network. The landline service offers their costumers the ability to remain connected 24/7 with friends, family, relative and businesses within and outside the Kingdom. Upon installation of the Alhatif landline service at his/her home or office the costumer can choose from amongst two different Price plan – HATIF 30 and HATIF 45 – based on his/her need.
2) AFAQ DSL Service
Service Description:
to-enjoy surfing the internet, visiting your preferred sites, download files in matter of seconds, view the high resolution picture, keep up-to-date with the latest audio programs, view the newest sports and news clips, play online games or online trading and keeping track of stock markets around the clock ? AfaqDSL is the best solution!
- Service Benefits:
• Continuous high speed connection to the internet with no disconnection or tying up the phone line, in addition, you can choose your desired speed starting from 128 kbps up to 1 mbps.
• The ability to make your telephone calls send / receive Fax while you are surfing the internet from the same phone line without any interference to either.
• Connecting more than one computer at the same time in order for each user of the whole family to enjoy his favorite internet application by using multiple connections or a wireless connection.
3) Prepaid Calling Cards
Description: Prepaid calling cards enable the customer to make a local, national, mobile or international call by dialing the listed service provider Free phone number from any Alhatif telephone
Service features: Prepaid cards offers the flexibility and ease to make a call to any national and international destination using the credit available in the prepaid scratch card and not on the telephone used to make the call.
Service providers: Alhatif Prepaid Calling Cards are offered through five companies which sell their cards under the following brand names: Zajoul, Allo, Marhaba, Interkey and Salam
Service price: There are several categories of prepaid cards, and the calling fees as the same as fixed phones for local and international calls.
Selling points: Super markets, grocery stores.
Investor Relations Six years characterized by perseverance and development that have Placed Saudi Telecom’s roots deeper and deeper in their prosperous nation, growing to reach all areas of this soil, and all members of its community.
This stems from a promise that STC placed upon itself to continue its path of growth and modernity, a growth that is in line with their religion and traditions. This promise is being lived as you read; it is to build our investment towards a better future.
STC values its relationship with its vendors/partners and is always working on improving this relationship with the objective of maximizing its efficiency and effectiveness. Achieving that will increase the benefits gained by both sides and will reflect positively on improving the products and services STC provides to its customers.

The Vendor Relationship Management System (VRMS) is a step forward in that direction. It lays down the foundation for strong and transparent relationship built on vendors' good performance and efficient communication *******s. It is the tool for bridging the distances between STC and its Vendors/Partners.